Warehouse managers wear a lot of different hats—and no, we don’t just mean safety hats! They oversee a number of different administrative and physically labour-intensive operations to keep the warehouse, distribution, and supply chain industry functioning smoothly. COVID-19 has greatly emphasized the ongoing need for increased efficiency and hygienic practices in the warehousing industry. Moreover, warehouse manager roles need to be clearly defined for optimal functionality and increased health and safety standards.
What Does a Warehouse Manager Do?
To maximize productivity, efficiency, and overall customer satisfaction, warehouses need to function like a well-oiled machine. All it takes is one clerical error or misstep for the whole operation to fall behind. To prevent product shipment delays and damages, every worker needs to be properly trained and acquainted with the various functions of the overall warehouse operations.
Warehouse managers are like the captain of the ship. They’re responsible for coordinating warehouse operations, overseeing storage and shipping logistics, scheduling equipment maintenance and repairs, ordering new equipment, and acting as a liaison between customers and facility supervisors.
Here is a list of specific warehouse manager roles.
Send and Receive Shipments
Warehouse managers account for and keep detailed records of all incoming and outgoing shipments. Additionally, they also create shipment schedules and may assist with daily operations such as material handling, picking, and packing if needed.
Assess, Oversee, and Organize Inventory
Modern warehouses use sophisticated artificially intelligent technology and software to track incoming and outgoing orders. Inventory levels are closely monitored and updated regularly. It’s up to the warehouse manager to maintain a certain inventory level at all times.
Inspect Goods and Equipment
As the leader of the operation, a warehouse manager is also responsible for regularly inspecting goods and equipment that are being shipped from or received by the facility. Routine equipment maintenance and repairs must also be scheduled to maintain functionality and optimal safety standards.
Oversee Warehouse Safety and Security
Warehouse managers must be well-versed in Occupational Safety and Health Administration Standards. Facilities must function in compliance with OSHA protocols at all times to ensure on-the-job safety and security at all times.
Manage Employees and Build Teams
Warehouse management positions can be demanding at best and challenging at worst. Oftentimes, the biggest challenge stems from making good hiring and warehouse staffing decisions for your facility. As a result, warehouse managers are responsible for managing employee training programs, making staff schedules, and developing team-building strategies.
Provide Employee Training
The supply chain industry is in constant flux. As new developments continue to emerge from the ongoing COVID-19 pandemic, the warehouse managers have been forced to adapt to the ever-changing circumstances. One of the most prominent roles of successful warehouse managers is to offer ongoing equipment, procedural, and safety training programs to employees.
Act as a Client Liaison
Warehouse managers are the middleperson between the operational side of the supply chain industry and the customers. They primarily communicate with suppliers and vendors to work out daily shipment schedules and specific equipment requirements.
Find Temporary and Permanent Warehouse Management Jobs
If you’re looking for a temporary or permanent placement as a warehouse manager in the GTA, then Resolve Recruit Inc. can match you up with your dream job. Located in Mississauga, we’re a warehouse recruitment agency with over 20 years of experience in the staffing industry. If you’re looking for open warehouse staffing positions in Brampton or anywhere else in the GTA, contact us today!