Important Information: COVID-19 Update for Resolve Recruit Employees


Dear Employees,

I want to acknowledge the uncertainty and anxiousness being created by the global health challenge we are facing. The concern for own personal health and for loved ones around us drives us to seek information, answers to questions and actions we can take individually.

It’s important for us to maintain perspective and listen to evidence-based information from our world health experts even though it’s hard at times to cut through the clutter of misinformation.

The health and safety of our employees is our priority. According to the Public Health Agency of Canada, the public health risk associated with COVID-19 is still low in Canada.

We urge you to remain informed with news regarding the virus and the symptoms associated with the virus. Resolve Recruit Inc. is taking the necessary steps to ensure employees can recognize symptoms and are aware of workplace best practices to prevent the spread of the virus.


Maintaining a healthy workplace

To prevent the spread of COVID-19, the flu and other illnesses, wash your hands often and stay home to recover if you are ill.


Proper hygiene can help reduce the risk of infection or spreading infection to others:

  • wash your hands often with soap and water for at least 20 seconds, especially after using the washroom and when preparing food
    • use alcohol-based hand sanitizer if soap and water are not available
  • when coughing or sneezing:
    • cough or sneeze into a tissue or the bend of your arm, not your hand
    • dispose of any tissues you have used as soon as possible in a lined waste basket and wash your hands afterwards
  • avoid touching your eyes, nose, or mouth with unwashed hands

What to do at-a-glance:

If you develop any of the Coronavirus symptoms or flu like symptoms, please seek immediate medical attention and remain home when instructed by your health provider. Following these measures will help reduce the spread of any infectious bacteria:

Situation Instruction
If you have flu-like symptoms
  • Employees who have flu-like symptoms (such as fevers, cough and muscle aches) should contact their doctor, stay at home, avoid contact with others and contact Resolve Recruit.
  • Once an employee receives clearance (with required documentation) from their physician they may return to the workplace.
If you or a household member (e.g. roommate, family member) have no symptoms but recently travelled to one of the below COVID-19 affected areas in the last 14 days:

  • Germany
  • Mainland China
  • France
  • Hong Kong
  • Iran
  • Japan
  • Northern Italy
  • Singapore
  • South Korea
  • Spain

Note: COVID-19 affected regions may be updated as CDC and other authorities revise their guidance.

  • Notify Resolve Recruit to discuss next steps. Employee may have to wait 14 days before returning to the workplace, assuming you have no fever or cough.
  • Anyone who is restricted in travel and can’t return home/to work, contact Resolve Recruit for further guidance.
  • Once an employee receives clearance (with required documentation) from their physician they may return to the workplace.
You have no symptoms but have been in close contact with an ill person who recently travelled to one of the COVID-19 affected areas or has been in close contact with a person suspected/infected with COVID-19.
  • Immediately contact your local health department, stay home, avoid contact with others, contact your manager and notify your physician.
  • Once an employee receives clearance (with required documentation) from their physician they may return to the workplace.

We are monitoring the situation carefully, as we do any other issue with potential to have an impact on our employees.

If you have any concerns or require additional information, please do not hesitate to contact us at your convenience. Thanks in advance for your cooperation.