|Branch Name:||Mississauga||Dress Code:|
|Branch Phone:||(905) 5688828||Job ID:||5576|
|Pay Info:||Order Type:||DH|
|ROLE AND RESPONSIBILITIES
• Review, customize, enhance, and expand CRM using Vtiger software platform.
• Train Advisors, staff, and Management on using custom CRM.
• This includes managing users, generating reports (including ad-hoc), ensuring sufficient backups, Acceptance Testing, administering disaster recovery plans and creating support documentation for maintenance procedures.
• Design mobile apps
• Design quotation software
• Other projects as assigned. • Troubleshoot end user hardware and software issues. • Analyze end user requirements and make recommendations.
*Other duties as assigned.
Qualifications and Education Requirements
• Must have experience with Vtiger software.
• Must have experience designing mobile apps.
• Web design and coding experience would be an asset.
• Project management certification or experience preferred
• Ability to work well in a team environment and servicing IT users.
• Strong writing, troubleshooting and communication skills.
• Self-motivation, strong organizational skills, ability to multi-task in a fast-paced, dynamic environment.
• Strong problem-solving skills