| Position: | Bilingual Field Engineer Assistant | Category: | Admin |
| City: | Thornhill | Province: | ON |
| Branch Name: | Direct Hire | Dress Code: | |
| Branch Phone: | (905) 5868828 | Job ID: | 5451 |
| Pay Info: | Order Type: | DH |
| Job Summary: This role reports to the Engineering Processing Manager (EPM) and supports the Manager of Office Engineering and Training (MOET) in the areas of Customer Service and Plan Review Desk. Responsibilities: • Performing Customer Service Desk follow-ups by contacting clients via telephone/email in both an English and French speaking capacity • Triage of incoming faxes/voicemail/emails • Distribution of plan review and project letters • Ensure correct distribution of Initial notifications regarding exposures to Client property to the appropriate personnel • Work on any assignments/projects as assigned by EPM or MOET Qualifications: • Bilingual – English/French • Bachelor’s degree preferred; • Strong customer focus and telephone manner; ability to work with various stakeholders (clients, managers, engineers, etc.) • Advanced skills in Outlook and MS Office • Ability to take initiative and seek out information as required |
