| Position: | Bilingual Customer Service Representative | Category: | Admin |
| City: | Mississauga |
Province: | ON |
| Branch Name: | Direct Hire | Dress Code: | |
| Branch Phone: | (905) 5868828 | Job ID: | 5239 |
| Pay Info: | Order Type: | DH |
| Position Term: Full-Time, Permanent Business Hours: Monday – Friday (8a.m - 4p.m ) Location: Mississauga, ON (Dundas & 403) Responsibilities: • Communicate and interface with customers in the order and return process of Spare Parts • Process Spare Part orders in SAP • Enter data from incoming Service calls into Service Information System (SIS). • Execute all sales related documents in an accurate and timely manner • Ensure customers are well informed about the status of their orders. Follow up calls are required. • Miscellaneous tasks and projects as assigned. Skills & Experience • Two to three years previous experience in a customer service or contracts function is required. • Must be good in all Microsoft Office applications, experience in SAP sales order and purchasing order entry and management preferred • Must demonstrate strong attention to detail and strong organizational skills. • Basic background experience in purchasing, inventory control, transportation, SAP and warehousing functions is helpful • Interpersonal skills required - organization, detail, communication, problem solving • High level of team work and cross departmental coordination required • Associates and/or Bachelors Degree in Business Administration, or related field is strongly preferred |
