Position:Facilities Service AssociateCategory:




Branch Name:Direct HireDress Code:
Branch Phone:(905) 5868828Job ID:5106
Pay Info:Order Type:DH

Job Summary: Responsible for performing daily facilities and maintenance activities in a state-of-the-art office building, and reports to the Team Lead, Facilities Services. This includes troubleshooting technical problems and supporting other members of the Facilities team in a cross-functional, corporate team environment. The successful candidate will bring a strong sense of customer focus, a basic understanding of hardware and tools, and be eager to learn new systems and technologies.

Duties and Responsibilities:
• Create and submit building related maintenance service tickets
• Meeting Room setups and configurations
• Furniture set-up and audio-visual support for Corporate Events
• Furniture installations and repairs, including door and lock repairs
• Assist with internal staff moves
• Key requests and or replacements for workstations
• Whiteboard & artwork installations
• Diagnose basic electrical issues to determine best course of action
• Liaise with building management to resolve heating and cooling issues
• Occasional After Hours (non-business hours) support for various tasks
• Back-up coverage for other team members including the Office Services group and Reception as required

Qualifications and Skills
• Solid communication skills (verbal and written) and excellent interpersonal customer service skills
• Technical and/or mechanical aptitude, and the desire to learn and grow this skillset further
• Strong troubleshooting and problem-solving skills within time-sensitive deadlines
• Proven ability to work independently as well as to perform effectively in a team-oriented environment
• Ability to quickly establish trusted relationships with multiple stakeholders
• Demonstrates a strong work ethic, self-motivated, flexible and adaptable to change
• Demonstrated professionalism, decision making and organizational skills
• Experience with MS Office applications (Word, Excel, PowerPoint, Outlook)
• Experience in office furniture installation and reconfiguration an asset
• Previous experience in a similar role and/or working within a corporate Facilities department is a strong asset but not required
Position requires medium to heavy lifting on occasion