Position:Bilingual Order Desk RepresentativeCategory:




Branch Name:Direct HireDress Code:
Branch Phone:(905) 5868828Job ID:4936
Pay Info:Order Type:DH

• Responding and dispatching incoming customer calls
• Taking orders and working closely with shipping to ensure order requirements including Invoicing & Payment
• Conduct limited suggestive selling of client service and support products
• Create monthly product/service reports via excel spreadsheets with basic formulae
• Communicate with re-sellers to issue return authorizations, and maintain organized records
• Validates existing product warranty dates and status with callers
• Attending to visitors and customers

Desired Skills & Experience
- Post-secondary education
- Knowledge of MS Office
- Strong communication skills in English and French
- Responsible, reliable and ability to work on deadlines