Position:Bilingual Customer Service RepresentativeCategory:

Clerical

City:

Mississauga

Province:ON
Branch Name:Direct HireDress Code:
Branch Phone:(905) 5868828Job ID:4834
Pay Info:Order Type:DH

Responsibilities:

• Represent the company as the first point of contact for customers
• Receiving Incoming Phone Calls from Customers and Colleagues
• Work as part of the Customer Service Team to respond to emails from Customers and colleagues
• Order Processing
• Communicating with the customer by email and telephone to confirm order details and resolve queries
• Quotation Processing
• Support the Sales Team
• Maintain Customer Information accurately
• Communicate with other departments to share relevant information
• Assist with other responsibilities as needed.
• Manage confidential data and information.

Requirements
• Excellent communication and written skills in French & English
• Teamwork
• Accuracy
• Works well under time constraints
• Microsoft Office proficiency