|Position:||Bilingual Order Desk /CSR||Category:|
|Branch Name:||Mississauga||Dress Code:|
|Branch Phone:||(905) 5688828||Job ID:||4694|
|Pay Info:||Order Type:||DH|
|Do you have full order management experience?|
Do you enjoy the excitement that results from being involved in the end to end order process?
Are you a lover of policies, processes & procedures?
Then this is the career opportunity for you!
Bilingual Order Desk Representative
Position Term: Full-Time, Permanent
Location: Mississauga, ON
KEY RESPONSIBILITIES OF THE BILINGUAL CUSTOMER SERVICE REPRESENTATIVE
• Responding and dispatching incoming customer calls
• Taking orders and working closely with shipping to ensure order requirements including Invoicing & Payment
• Conduct limited suggestive selling of client service and support products
• Create monthly product/service reports via excel spreadsheets with basic formulae
• Communicate with re-sellers to issue return authorizations, and maintain organized records
• Validates existing product warranty dates and status with callers
• Attending to visitors and customers
Desired Skills & Experience
• Post-Secondary Education
• Knowledge of MS Office
• Strong communication skills in English and French
• Responsible, reliable and ability to work on deadlines
If this position is of interest, please forward a copy of your resume in Word format and your Salary Expectation.
Please also indicate a good time for me to call you or feel free to contact me ASAP.