Position:Bilingual Customer Service RepresentativeCategory:




Branch Name:Direct HireDress Code:
Branch Phone:(905) 5868828Job ID:4687
Pay Info:Order Type:DH

•Responding and dispatching incoming customer calls
•Taking orders and working closely with shipping to ensure order requirements including Invoicing & Payment
•Conduct limited suggestive selling of client service and support products
•Create monthly product/service reports via excel spreadsheets with basic formulae
•Communicate with re-sellers to issue return authorizations, and maintain organized records
•Validates existing product warranty dates and status with callers
•Attending to visitors and customers

Desired Skills & Experience
-Post-secondary education
-Knowledge of MS Office
-Strong communication skills in English and French
-Responsible, reliable and ability to work on deadlines